Refund policy

SHIPPING TIMELINE & TERMS

Orders are generally shipped within 2–3 business days during non-sale periods.

Standard delivery usually takes 3–7 business days after the order has been placed.

Please note that during promotional or major sale periods, order volumes may rise significantly higher than usual, which may result in delays in order processing and shipping.

Once a package has been handed over to the carrier after order dispatch, delivery progress is managed by the carrier’s network and operations.

During promotional periods, shipping carriers may also experience overall increased order and package volumes, which may further impact delivery timelines.

Deliveries may be affected by factors within the carrier’s operations, such as regional volume surges, transportation schedule adjustments, and manpower availability.

Order cancellation can be accommodated before the order has been prepared for dispatch.