Terms of service
TERMS OF SERVICE
Last Updated: June 2026
Welcome to Medicube.website.
These Terms of Service ("Terms") govern your access to and use of the website www.medicube.website (the "Website"), including all purchases, services, content, features, and products offered through the Website.
By accessing, browsing, or purchasing products from Medicube.website, you agree to be legally bound by these Terms. If you do not agree with any part of these Terms, you must discontinue use of the Website immediately.
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COMPANY INFORMATION
Medicube.website is an online retailer specializing in skincare, cosmetics, beauty, and personal care products available for customers throughout Europe.
For any questions regarding these Terms, orders, shipping, refunds, privacy, or customer support, please contact:
Email: support@medicube.website
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ELIGIBILITY
To place an order through the Website, you must:
• Be at least 18 years old or have permission from a parent or legal guardian.
• Have the legal capacity to enter into binding contracts.
• Provide accurate and complete information during checkout.
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PRODUCTS
We make every effort to ensure that product descriptions, images, ingredients, and specifications are accurate. However, actual product packaging, colors, and appearance may vary from images displayed on the Website.
Medicube.website reserves the right to modify, discontinue, or update products without prior notice.
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PRICING
All prices displayed on the Website are shown in the applicable currency and include VAT where legally required.
We reserve the right to modify pricing at any time.
In the event of a pricing error caused by technical issues, system errors, or human error, we reserve the right to cancel affected orders and issue a full refund.
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ORDER ACCEPTANCE
Submission of an order does not guarantee acceptance.
We reserve the right to refuse, limit, or cancel any order for reasons including:
• Suspected fraud.
• Pricing errors.
• Product unavailability.
• Violation of these Terms.
If an order is canceled after payment has been received, a full refund will be issued.
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SHIPPING
Medicube.website ships to eligible European countries.
Delivery estimates displayed on the Website are provided for guidance only and are not guaranteed.
Delays caused by customs, carriers, weather conditions, strikes, force majeure events, or other circumstances beyond our control shall not result in liability for Medicube.website.
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RETURNS AND REFUNDS
Customers located within the European Union may have a statutory right to withdraw from their purchase within 14 days of receiving the order, subject to applicable consumer protection laws.
Certain products, including opened cosmetic and skincare products, may not qualify for return due to hygiene and safety regulations.
Refund eligibility and procedures are further described in our Refund Policy.
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USER ACCOUNTS
Users are responsible for maintaining the confidentiality of their account credentials.
Medicube.website shall not be responsible for losses resulting from unauthorized access caused by user negligence.
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INTELLECTUAL PROPERTY
All content available on the Website, including logos, graphics, text, images, product descriptions, trademarks, and software, is the property of Medicube.website or its licensors and is protected by applicable intellectual property laws.
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LIMITATION OF LIABILITY
To the maximum extent permitted by law, Medicube.website shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of the Website or products purchased through the Website.
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PRIVACY
Medicube.website processes personal information in accordance with the Privacy Policy and the General Data Protection Regulation (GDPR).
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GOVERNING LAW
These Terms shall be governed by applicable European consumer protection laws and the laws of the jurisdiction in which the operating entity of Medicube.website is established.
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CONTACT
For any legal notices, complaints, or support inquiries:
© 2026 Medicube.website. All Rights Reserved.